Sentiment detection is a computer vision technique for identifying emotions in people.
Typically used to measure reactions to displayed media, queues, products, brands, etc.
Benefits:
Adds an additional layer to marketing research analysis of consumers wants and needs by measuring moment-by-moment facial expressions of emotions (facial coding) automatically and aggregating results.
Maybe installed on clients existing CCTV system
Accurate sentiment detection
Realtime metrics
Key Features:
Gauge consumer mood towards their product or brand in the digital world.
Sentiment analysis for brand and customer service monitoring
Real time alerts and triggers based on custom rules
Easy to deploy and scale
Custom analytics dashboard
Use Cases:
Understand customer sentiment in queues and other retail and related environments
